Refund policy
Trift Try Return Policy
Thank you for shopping at Trift Try! We hope you’re thrilled with your purchase. However, if you need to return an item, please follow our return policy outlined below:
Return Eligibility:
- Timeframe: Items can be returned within 30 days of the original purchase date.
- Condition: Items must be in their original condition—unworn, unwashed, and with all tags attached.
- Proof of Purchase: A valid receipt or order confirmation is required for all returns.
How to Initiate a Return:
- Contact Us: Reach out to our customer service team at [your contact information] to request a return authorization.
- Return Shipping: Once authorized, you will be provided with instructions for returning the item. Please ensure the item is securely packed to avoid damage during transit.
Return Shipping Charges:
- All return shipping charges are the responsibility of the customer. Trift Try does not cover the cost of return shipping.
Refund Process:
- Inspection: Upon receipt of the returned item, we will inspect it to ensure it meets our return criteria.
- Refund: Once approved, a refund will be issued to the original payment method. Please note that it may take several business days for the refund to appear on your account.
Exchanges:
- We currently do not offer exchanges. If you need a different size or item, please return the original item and place a new order.
Non-Returnable Items:
- Certain items are not eligible for return, including but not limited to final sale items and gift cards.
If you have any questions about our return policy, please don’t hesitate to contact our customer service team. We appreciate your understanding and cooperation!
Trift Try
Contact +44 1892 710256
Customer Support: thrifttry2024@gmail.com